Snow Fair follows a customer friendly return policy.
All products at Snow Fair are well checked by our quality team before dispatch. In spite of our best efforts, if you find the product damaged or if there are quality issues kindly call or write to us within 24 hrs of receiving the product.
Terms and Conditions :
- Products damaged while being used do not qualify for a refund or replacement.
- In case we are unable to replace the damaged / defective product, we will refund your amount.
- In the event you return any product which is delivered to you in damaged/defective condition, refunds will be processed as per the refund policy.
- LED’s and electronic items and flying lanterns do not qualify for return.
- You will be required to ship the return itemsto the return address that will be provided to you by our customer service team.
- The user can also return defective items in the Snow Fair physical stores in Bangalore, Hyderabad and Chennai.
- In case of return shipping please use reliable courier service that offers tracking of the shipment, as the refund/replacement can be processed only once the item is received in as is condition.